AI at Work edition

AI at Work · 24 Sep 2026

24 Sep 2026 · 15 articles

ChatGPT automation: How to use the Zapier ChatGPT integration (GPT-6 + more)

OpenAI is rolling out new models all the time, and you can see the improvements and power even in a quick back-and-forth with ChatGPT. But as much as we all love shooting the breeze with an AI chatbot, the real question is how you can put the AI models to use in your work. All of ChatGPT's state-of-the-art models are available in Zapier. That means you can add ChatGPT-powered steps to your…

Summary published by The Zapier Blog · 1 Sep 2026 · Read the original ↗

ChatGPT Voice gets closer to "Her" with email, calendar, and Slack access

ChatGPT Voice now runs on OpenAI's new GPT-6 Astra, Sol, and Luna models and can tap into plugins like email, calendar, and Slack. Users can manage appointments, send emails, or build websites just by talking. The update moves OpenAI closer to the everyday AI assistant Sam Altman has long compared to the one in the sci-fi film "Her."

Summary published by The Decoder · 23 Sep 2026 · Read the original ↗

Which AI models can you automate on Zapier? (OpenAI, Anthropic, Google, Moonshot AI, Z.ai, and more)

Staying up to date on the latest AI models is like trying to keep my house vacuumed in the height of my dog's shedding season (a losing battle). New AI models drop practically every week, and it's not exactly obvious which ones deserve a spot in your workflows. This guide is your cheat sheet, with every model you can automate on Zapier right now, sorted by provider. If you just want to cut to the…

Summary published by The Zapier Blog · 23 Sep 2026 · Read the original ↗

How Ethan Schwandt helped Jobber turn AI adoption into a building culture

When companies talk about AI transformation, they often start with what they rolled out: the model, the license, the training program, or the pilot. Ethan Schwandt started somewhere more useful: the work. As Senior Manager, Talent Acceleration at Jobber, Ethan helped employees recognize where AI and automation could remove a recurring handoff, reduce manual work, or make information easier to act…

Summary published by The Zapier Blog · 23 Sep 2026 · Read the original ↗

Meet the 2026 Zappy Award winners: the builders who put AI to work

Most companies still measure AI by what they roll out: seats bought, licenses assigned, and pilots launched. Those numbers prove that the company has started. They don’t prove anything changed. The 2026 Zappy Award winners measure it differently. Every one of them moved a number that their business already reports on. At Galgo, the rate of invalid delivery evidence fell from about eight percent…

Summary published by The Zapier Blog · 23 Sep 2026 · Read the original ↗

AI vs. automation: What's the difference?

Artificial intelligence (AI) has been powering the tools we use in our everyday lives for decades now. And every time powerful advancements in AI are released, conversations around the good, the bad, and the ugly of AI inevitably dominate the headlines. Amid all the noise, I've noticed people throwing around buzzwords like "AI" and "automation" (and, if they're feeling fancy, "agentic AI") and…

Summary published by The Zapier Blog · 22 Sep 2026 · Read the original ↗

AI in HR: Benefits, types, and 7 use cases worth running

I spent the first stretch of my career in learning and development, which mostly involved building training programs, writing curriculum, and trying to get people to finish a course they signed up for in a moment of optimism. These days I'm Zapier's AI Innovation Lead for People. I spend most of my week building systems that do the copy-paste work my team and I used to do by hand, and showing…

Summary published by The Zapier Blog · 22 Sep 2026 · Read the original ↗

76% of SMB owners are automating work. The next step is making sure they're doing it safely.

I don't do new hobbies halfway. Baking, sewing, whatever it is—I'll disappear into inspiration boards, overbuy supplies, and find myself fully invested in a niche I joined only four hours ago. Unfortunately, that's when I hit a wall. Turns out enthusiasm and a can-do attitude only get you so far.  Many businesses are approaching AI exactly like I approach a new hobby: all enthusiasm, shaky…

Summary published by The Zapier Blog · 22 Sep 2026 · Read the original ↗

Claude 5.5: What you need to know about Anthropic's AI models and chatbot

I've been using Claude long enough to remember when the main selling point was that it was a nicer chatbot to talk to than the alternatives. (That's still true, for what it's worth.) But Claude no longer just talks to you about your work; it also does your work for you. You can give Claude a project, head off to make a coffee, and check in occasionally when questions pop up. For enterprises…

Summary published by The Zapier Blog · 22 Sep 2026 · Read the original ↗

OpenAI models: Every model (including GPT-6) and what it's best for

Keeping track of all the new AI models getting released at the moment is practically a full-time job. The most recent GPT-6 models were first released about two months after the GPT-5.6 series, which itself was released less than three months after GPT 5.5—you get the picture. I've been writing about OpenAI's models for the past few years, and it feels like every time I publish an article…

Summary published by The Zapier Blog · 22 Sep 2026 · Read the original ↗

Claude integrations: How to use Zapier with Claude (Fable 5.1, Opus 5.5, and more)

With every new model release, Claude tops almost every benchmark. And chatting with Claude makes it clear why: it's good at everything. But while there's power in a back-and-forth conversation, you can accomplish a lot more when you use Zapier to connect Claude to the rest of your apps and let automation carry out entire workflows for you. Here's how it works. Table of contents: Add Claude's…

Summary published by The Zapier Blog · 26 Aug 2026 · Read the original ↗